Terms and Conditions

1. Introduction

Welcome to Umbral Shield Security. By accessing our cybersecurity services or deploying our managed antivirus solutions, you're agreeing to the following terms. We've written these to be as straightforward as possible. Why? Because complex legal jargon shouldn't stand in the way of your data security.

2. Scope of Services

Our team provides a suite of protections, from dark web monitoring to incident response. We're committed to keeping your endpoints secure, but please remember that cybersecurity is a shifting landscape. No system is 100% impenetrable. While we deploy 24/7 technical support and industry-leading malware removal, your internal team plays a vital role in adhering to the security awareness training we provide.

3. User Responsibilities

You'll need to provide us with accurate information for network security assessments. If you don't keep your credentials confidential, it's difficult for us to prevent unauthorized access. Have you checked your password strength lately?

• Maintain secure access points for our remote deployment tools.
• Reporting suspicious network activity immediately to our 24/7 support.
• Ensuring proper licensing for software being remediated.

4. Fees and Payments

Services are billed monthly or annually depending on your selected protection tier. We're proud to have served New York for over 12 years without hidden fees. All invoices from info@umbralshield.pro are payable within 30 days. Don't worry, we'll send you a friendly reminder before any service disruption.

5. Liability and Warranties

At Umbral Shield Security, we treat your data with the highest level of endpoint protection protocols. However, we aren't liable for losses resulting from pre-existing vulnerabilities discovered during an initial assessment. Our remediation efforts are designed to mitigate risk, not erase digital history. ¯\_(ツ)_/¯

6. Termination

You can terminate your agreement with a 30-day notice. We'll assist in the transition to ensure no security gaps are left exposed during the handover. We want you to stay protected, even if it isn't with us.